Shipping Policy
At Zephare, we strive to ensure that your beauty products reach you quickly and safely. Please review our shipping policy below to understand the process and timelines.
1. Shipping Locations
We currently ship to all major cities and regions across Pakistan.
2. Processing Time
- All orders are processed within 1-2 business days after receiving your order confirmation email.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a notification once your order has shipped, including tracking details.
3. Shipping Charges
- Standard Shipping: For orders under PKR 2,000, a flat shipping fee of PKR 150 applies.
- Free Shipping: We offer free shipping on orders above PKR 2,000.
4. Delivery Time
- Standard Delivery: Orders typically take 3-5 business days for delivery, depending on your location.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS, which you can use to track the delivery status on our courier partner’s website.
6. Undelivered Packages
In case of any issues with delivery, such as incorrect address or failure to receive the package, our customer support team will assist in rescheduling the delivery or arranging for pickup at a nearby location.
7. International Shipping
Currently, we only ship within Pakistan. We are working to expand our delivery services internationally soon.
8. Contact Us
For any questions regarding shipping, feel free to contact us at customercare@zephare.com.